Situation: “Our Company shows profits every month and yet we continue to be short of cash, how can that be? Suggestion: To most non-financial individuals, the terms profits and cash are used interchangeably, which is incorrect. The phrase “cash is king” is very true. Let’s help to find where cash is likely hiding. 1. Accounts…
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Situation: “I struggle at getting to the core of issues or problems in a efficient way.” Bulletin: Tools are instruments used to assist in getting a result. Tools by themselves do not get the result unless they are in the hands of a knowledgeable user. Here is a tool to help get to the core…
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All of a sudden, the home team comes alive and starts moving the ball down the field with ease. The announcer declares “looks like Mo has changed sides again”. Who in the heck is Mo, he wasn’t on the roster for either team and yet everyone in the stadium seems to know where he is…
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“What gets measured gets managed”. A quote attributed to Peter Drucker. Managing a business requires a broad set of skills and attention to all parts of the business. Many CEO’s are good at making or selling “things” (goods and service offerings) but some don’t spend enough time monitoring the overall health of their business. Keeping…
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I met with a company that was having severe operating problems. They were experiencing increasing order backlogs; excess component inventories; high expedite cost of out-of-stock components; and very poor communication between internal departments. When I explored their processes and asked a few questions about why they did not do things differently in a particular area,…
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The economy may be slowly recovering but those I talk with are still very uncertain about the future. That uncertainty can produce failures that can have devastating results for your organization. If we cannot see the trees because we are focused on the forest, the results can be an unwanted surprise. I see four areas…
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Obtaining and retaining loyal customers is about developing relationships. Companies spend $millions annually on advertising, hoping to influence the buying habits of their prospective customers. Advertising does not build relationships, it only hopes to influence the moment and convert those few seconds into a buying decision for a product. Word of Mouth (WOM) is the…
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In 2005 I consulted for a start-up that was owned by an entrepreneur who had a public relations back ground. I learned the value of good Public Relations (PR) and since then I have always consider it the next best form of advertising. I believe the best form of advertising is word of mouth. PR…
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We conducted a survey of several Puget Sound companies asking them which area of their business caused them the greatest concern. The issue rated the highest was the failure to introduce successful new products. When asking these companies to explain why they see this issue as their greatest challenge, the responses were as diverse as…
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Do your work before you play. Always do more than others expect of you. Never quit trying to become better at something. Be willing to do the things you don’t like to do in order to achieve what you want. Be willing to accept failure and disappointment as a part of learning. Recognize that there…
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